Regular & Youth Squad Membership
• Unlimited climbing & 15% discount across our retail store & cafe.
• Free entry for a friend each month
• Memberships and multi-passes do not include rental gear
• Memberships and multi-passes cannot be transferred or refunded
• Memberships can be frozen at no cost for a period of one to four weeks within any 3 month period OR switch to Holding Membership for longer periods for $10/month.
• Freezing memberships cannot be done retrospectively
• If your automatic direct debit reverses or is returned to us by your financial institution then a dishonour fee (of $3) will apply and we will attempt to contact you to remedy the situation.
• 2 coaching lessons per week (Youth Squad Only).
Membership Cancellation
• Cancellation requires a minimum of 4 weeks written notice
(email: memberships@flowclimbing.com.au)
All payments for these 4 weeks must be paid.
A refund will be given for the duration outside of this 4 weeks if payment has been made prior to cancellation.
You will receive all member benefits for the period that have been paid for.
• Cancellation cannot be done retrospectively.
*Monthly Period
A monthly period is from date of purchase to same date of following month
Example 1
Date of purchase: 15 Jan, next billing will be 15 Feb;
Example 2
Date of purchase: 31 Oct, next billing 30 Nov;
